Chief Cloud Platform Engineer

Cloud Engineering Job Overview

We are driven by a mission to enhance financial well-being through technological innovation. This includes our commitment to fostering diversity and inclusivity in the workplace, attracting exceptional talent, promoting team members' physical, emotional, and financial wellness, recognizing performance, and making a positive impact on communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make a difference. Our cloud engineering team designs, builds, and maintains scalable platforms for global technology divisions.

The Cloud Platforms Team provides innovative solutions with integrated features that enable faster time-to-market and reduced complexity. We value high-quality engineering practices, customer-centric approaches, and scalable architecture.

Key Responsibilities:

• Collaborate with diverse engineers, architects, and teams to design, develop, test, and implement secure, robust, highly available, and scalable solutions for external cloud platforms.
• Design and implement deployment strategies using scalable, automated continuous integration and continuous delivery pipelines.
• Own all aspects of reliability, collaborate with technical experts, stakeholders, and team members to resolve complex problems until they no longer occur.
• Utilize SRE practices, service level indicators, and objectives to proactively resolve issues before impacting customers.
• Gather, analyze, synthesize, and develop visualizations from large data sets to drive continuous improvement of platforms.
• Implement infrastructure, configuration, and network as code for applications and platforms.
• Identify opportunities to eliminate toil and automate issue triage for improved operational stability.
• Collaborate globally to identify, analyze, and resolve platform vulnerabilities.
• Promote site reliability engineering best practices within the team and organization.
• Participate in 24x7 on-call coverage following a sun model and perform blameless postmortems (RCAs) as needed.

Required Skills and Qualifications:

• 7 years of combined experience in SRE, software development, or infrastructure engineering (4 years with an advanced degree in Computer Science or related field).
• 3+ years of hands-on experience building and maintaining cloud platforms on major cloud providers.
• Strong experience implementing, monitoring, and maintaining scalable Data Services platforms on AWS, Azure, or GCP.
• Proficiency in monitoring tools like Grafana, Prometheus, Splunk, or Dynatrace, as well as cloud-native tools like CloudWatch & CloudTrail, Azure Monitor, and Log Analytics.
• Experience with Databricks, RDS, or OpenAI platforms.
• Proficiency in at least one programming language like Python, Java/Spring Boot, and .Net; 5+ years of applied experience in Python/Java.
• Proficiency in CI/CD pipelines with tools like Git and Jenkins, familiarity with using a GitOps model.
• Advanced knowledge of networking (firewalls, DNS, Load Balancing, Proxies, etc.).
• Advanced understanding of Linux and Windows operating systems, including shell scripting.
• Excellent interpersonal, organizational, and communication skills (written, verbal, presentation).
• Proven ability to work independently with minimal supervision and as part of a global team with direct responsibilities and adapting to changes in project scope.

Benefits and Opportunities:

Build a successful career with opportunities to learn, grow, and make a difference. Join a team that values diversity, inclusivity, and customer-centric approaches. Drive technological innovation and make a positive impact on communities we serve.

Apply your skills and expertise to drive business growth and success. Collaborate globally with talented individuals to design, build, and maintain scalable platforms. Participate in on-call coverage and perform blameless postmortems to improve operational stability.