Remote Customer Service Position

1 week ago

Perth, Western Australia beBeeCustomerService Full time $45,000 - $60,000
Customer Service Representative

We are seeking a skilled and experienced customer service representative to join our team. As a key member of our phone-based support team, you will play a vital role in delivering exceptional customer experiences and resolving enquiries efficiently.

Your primary responsibilities will include handling customer calls, responding to emails, and providing basic technical support. You will also be required to maintain accurate records and accounts, ensuring seamless communication with clients across Australia and New Zealand.

  • Handling customer enquiries with professionalism and empathy
  • Providing timely and effective solutions to customer issues
  • Maintaining accurate and up-to-date records and accounts

To be successful in this role, you will need to possess excellent communication skills, be able to multitask with ease, and have experience working in a contact centre environment.

As an Australian Citizen or Permanent Resident, you will be eligible for this opportunity. Additionally, holding a current Working with Children Check and having access to a laptop and headset is essential. If you are a motivated and results-driven individual looking for a challenging and rewarding career, we encourage you to apply for this exciting opportunity.

Key Benefits:

  • Competitive base salary plus superannuation
  • Positive and supportive working environment
  • Opportunities for growth and development within the company
  • Remote work-from-home arrangement with flexible hours

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