Customer Service Assistant

2 days ago


Peakhurst, New South Wales, Australia IRT Group Full time

About IRT Group

As a not-for-profit organisation, our purpose remains the same since 1969: to provide better options in housing and care for older people.

We improve the lives of more than 9100 people every day in NSW, the ACT and Qld. With over 40 communities and home care service hubs, we're one of Australia's largest community-owned providers of independent living, aged care, and home care.

Irt Group is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. Our culture empowers people across various occupations, backgrounds, and skills, who share our passion for creating a better world for all older Australians.

Salary and Benefits

This permanent, part-time position comes with a competitive salary, ranging from $55,000 to $65,000 per year, depending on your experience. Additionally, you'll enjoy flexible working conditions, birthday leave, professional development opportunities, and discounted gym memberships.

Job Description

We're looking for a Customer Service Assistant - Aged Care to join our team at our Aged Care Centre in Peakhurst, New South Wales. You'll work closely with catering staff to assist with meal preparation, deliver and serve meals to residents, perform general laundry duties, interact with residents, and adhere to strict food safety guidelines.

Your Key Responsibilities:

  • Assist with meal preparation and delivery
  • Provide exceptional customer service to residents
  • Perform general laundry duties
  • Interact with residents and build meaningful relationships
  • Ensure adherence to food safety guidelines

Required Skills and Qualifications

To succeed in this role, you'll need:

  • Experience in hospitality or a related field (desirable)
  • A big heart and empathetic approach to customer service
  • Availability to work a range of shifts

What We Offer

In addition to a competitive salary, you'll enjoy flexible working conditions, birthday leave, professional development opportunities, and discounted gym memberships. If you're passionate about delivering exceptional customer service and working in a dynamic team environment, we encourage you to apply.



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