
Electronic Gaming Team Member
5 days ago
We are seeking a skilled Electronic Gaming Team Member to join our team.
This is a key role in shaping the success of our Electronic Gaming Team, working collaboratively with a large and diverse team to deliver exceptional experiences for our guests.
As an Electronic Gaming Team Member, you will be responsible for maintaining a high level of customer service and providing a positive and memorable guest experience through proactively engaging with our guests.
This role requires a customer centric background, with excellent verbal and written communication skills. You will also need to be able to work on a rotating roster including late nights and public holidays.
About this role:
- Maintain a high level of customer service and provide a positive and memorable guest experience
- Develop and maintain relationships with customers to achieve established service standards and repeat business
- Ensure that gaming areas are consistently clean, organised, and well-maintained
- Monitor gaming activities are compliant with our establishment's policies
- Promote and provide feedback on all customer and guest related service programs
What we offer:
- Supportive leadership team
- Up to 30% Discounts across award-winning restaurants and accommodation
- Mental Health and Wellbeing services
- Diversity & Inclusion areas of focus include Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
- Complimentary meal on site every day including hot meals, sandwich bar and more
- Discounted parking + other transport options
- Uniform laundered and ready for you daily on property
About us:
We are committed to creating a diverse, equitable and inclusive workplace that contributes to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities.
We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.
We have been recognised as a **WGEA Employer of Citation for Gender Equality** (2022-24) and have been recognised as a **2024 GOLD Employer** by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.
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