Digital Identity Scheme Operations Specialist

7 days ago


Sydney, New South Wales, Australia Australian Payments Plus Full time
About Australian Payments Plus

Australian Payments Plus is shaping the future of payments for Australia, delivering innovation to the country's payments ecosystem for the collective benefit of businesses, government, and consumers.

We provide solutions that include Australia's domestic debit network, real-time data-rich payments infrastructure, secure bill payments, digital identity verification, QR payments, and experiences, as well as open wallet solutions.

The Role: ConnectID Scheme Operations & Support Analyst

This position requires an experienced professional in scheme management, process management, product operations, or business analyst roles. The ideal candidate will have a proven track record in process re-engineering, experience working in financial services or professional services environments, strong written and verbal communication skills, and the ability to influence stakeholders.

  • Support ongoing operations of the ConnectID scheme, refining and changing it over time.
  • Manage day-to-day activities of all participants in the ConnectID network, including scheme releases, notifications, incident management, monthly billing, network reporting, and participant re-certification.
  • Develop internal documentation, policies, and processes to support a strong risk culture in the business.

About ConnectID

ConnectID is an Australian-owned digital identity exchange that improves identity verification while protecting privacy, supporting productivity in the digital economy. It's an initiative of Australian Payments Plus, partnering with major institutions to roll out a service aiming to become ubiquitous for all Australians.



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