Store Manager
3 weeks ago
About the Role:
Sephora is seeking a highly skilled and motivated Store Manager to lead our Carousel store in Australia. As a Store Manager, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.
Key Responsibilities:
- Develop and implement sales strategies to achieve business objectives
- Lead and motivate a team of Beauty Advisors, Studio Artists, and Department Managers to deliver exceptional customer service
- Monitor and analyze sales data to identify trends and opportunities for growth
- Collaborate with the District Manager and Director of Stores to implement operational initiatives and visual merchandising changes
- Manage the profit and loss for the store, including monitoring stock levels and identifying areas for cost reduction
- Develop and implement training programs to enhance team skills and knowledge
- Maintain a positive and inclusive store culture, recognizing and rewarding team members for their contributions
Requirements:
- Previous retail management experience at a big box retailer or multi-site experience
- Passion for excellent customer service and experiential retail
- Excellent organizational, analytical, and business management skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong emotional intelligence, communication skills, and ability to influence team members at all levels
- Flexibility to work weekends, before/after store hours, and evenings
About Sephora:
Sephora is part of the Global Louis Vuitton Moet Hennessey Group, the world's largest luxury goods conglomerate. We have circa 30 stores across Australia and New Zealand, with a growing online platform and plans for expansion. We offer diverse store opportunities and a head office based in Sydney CBD.
Equal Opportunity Employer:
Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
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