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Performance Improvement Leader in Aged Care

2 months ago


Upper Mount Gravatt, Queensland, Australia Alzheimer's Queensland Full time

Alzheimer's Queensland (AQ) is dedicated to empowering older adults, especially those living with dementia, along with their caregivers, to maintain a vibrant social life. We provide a comprehensive array of support, education, information, and direct care services.

We are in search of a new member for our Clinical Governance team. This role will focus on exceptional customer service and ongoing improvement initiatives.

The team is instrumental in assisting the organization to deliver outstanding services, comply with regulatory standards, and identify potential risks.

Key Qualifications for Success

  • A profound commitment to our residents, as this position greatly impacts the quality of care and services within our Community Aged Care and Residential Services.
  • An analytical mindset for pinpointing and addressing opportunities for continuous enhancement.
  • A proactive approach to change and a willingness to collaborate with frontline staff.
  • A readiness to share knowledge in a constructive manner through educational initiatives.
  • Expertise in risk identification and management escalation principles.
  • Active participation in various continuous improvement projects.
  • Meticulous attention to detail and research capabilities to ensure high care standards.
  • Preferred registration with AHPRA, along with experience in the aged care sector.
  • Strong computer proficiency and database management skills.
  • A valid Driver's License and a National Police Check.
  • Willingness to travel occasionally within designated regions.

Our Culture & Benefits

  • Attractive remuneration package with salary sacrifice options.
  • A collaborative team of committed professionals.
  • Established systems and processes in place.
  • An innovative and forward-thinking aged care organization.
  • A rewarding role that enhances the quality of life for individuals in both residential and community settings.
  • Opportunities for continuous training and professional development.