National Credit Operations Manager

2 weeks ago


Bayside, New York, Australia Laminex Australia Full time

Maintaining Strong Financial Health

At Laminex Australia, we're seeking an experienced and skilled National Credit Operations Manager to oversee our national credit function. Reporting to the National Credit Manager, this critical role involves managing our national debtor's portfolio, providing key credit advice to regional management, and ensuring effective credit control to minimise bad debts and maximise sales.

Key Responsibilities:

  • Oversee day-to-day credit management and administrative tasks.
  • Lead and develop a team of 8 National Credit Officers.
  • Maintain debtor levels within satisfactory criteria.
  • Provide commercial credit advice to regional management.
  • Ensure timely reconciliation, credit requests, and funds collection.
  • Foster strong relationships with internal and external customers.
  • Achieve monthly KPIs for Days Sales Outstanding (DSO) and % Overdues.
  • Regularly review and manage credit limits and account applications.
  • Prepare and present monthly reports to management.

Requirements:

  • Minimum 5 years' experience in credit management and collections.
  • Member of AICM for at least 3 years.
  • Formal training in Credit Management (TAFE Certificate or equivalent).
  • Excellent communication, supervisory, and team-building skills.
  • Strong commitment to customer service and sales support.

We value innovation, teamwork, and a commitment to excellence at Laminex. If you're a proactive and strategic thinker with a strong background in credit management, we'd love to hear from you.



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