Digital Performance Leader

4 days ago

Sydney, New South Wales, Australia Elephant Room Full time
About the Role

We are seeking a highly skilled and experienced Head of Digital Performance to lead our growing team of Senior Performance Managers and Strategists.

This leadership role will position you as the primary architect of our digital efforts, driving online growth for our clients.

As a thought leader in digital strategy, paid marketing, and performance, you will offer unparalleled support and guidance to our retail clients.

This role is ideal for someone deeply passionate about retail, e-commerce, and digital marketing, with a talent for leading teams to achieve peak performance for our clients.

Key Responsibilities
  • Thought Leader and Full-Funnel Strategy Builder
    • Inspire both the team and our clients with your expertise in digital strategy, paid marketing, and performance.
    • Develop integrated strategies that cover the entire funnel, serving as a center of excellence for primary digital channels like paid search, paid social, and email.
  • Creating Top-Notch Service for Retail Clients
    • Play a pivotal role in client onboarding, defining strategies, setting KPIs, and presenting comprehensive full-funnel strategies.
    • Understand client requirements in a broader digital context, provide support to major clients, assist the team in building client relationships, and participate in QBRs to discuss future strategies.
  • Being an Inspiring Manager Who Fosters Growth
    • Lead a team of Senior Performance Managers and Strategists, supporting their development through 1:1 facilitation, feedback, motivation, inspiration, and thought-provoking questions.
    • Identify opportunities for team growth and scalability, training the team to adapt to evolving e-commerce trends.
  • Strategically and Commercially Developing the Business
    • Contribute to strategic discussions aimed at business improvement and propose opportunities to enhance client performance and agency revenue.
    • Identify commercial opportunities, play a crucial role in pitching to clients, leverage domain knowledge to attract new clients, and collaborate with other leaders to propose strategies for revenue growth.
About Us

We build flexible, intuitive, beautiful, and mobile-ready ecommerce solutions to meet your business needs, connect with your customers, and deliver results.

We value flexibility, intuition, and innovation in our work, and we're passionate about our clients, the retail environment, and our team.

We're looking for someone who shares our values and is passionate about digital marketing, e-commerce, and retail.

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