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Retail Operations Manager
3 weeks ago
For a career in retail leadership, we seek an experienced team leader to manage our store operations and inspire staff to deliver exceptional customer service.
About the RoleThis is an opportunity to take charge of daily operations, driving sales growth, and fostering a positive team environment. As a key member of our store leadership team, you will support the Store Manager in all aspects of running a successful retail business, including rostering, reporting, and ensuring efficient customer service.
Responsibilities- Develop the skills of junior team members through coaching and mentoring.
- Maintain high standards for safety, cleanliness, and store presentation.
- Optimize stock levels to minimize losses and ensure smooth operations.
- Work closely with the team on register management, merchandising, and shelf replenishment.
- Identify areas for improvement and drive initiatives to enhance store performance.
- Ensure seamless store operations and maintain high customer satisfaction levels.
- Take on additional responsibilities when the Store Manager is unavailable.
- Proven experience leading teams, preferably in a customer-facing role.
- Excellent communication skills to motivate and engage staff.
- Able to train, develop, and support staff to achieve their best.
- Flexible and able to adapt to changing priorities.
- Professional approach to all situations.
- Able to work independently and implement policies and procedures.
- A competitive remuneration package.
- A 40-hour week contract.
- Ongoing leadership training and development.
- A flexible rotating roster.
- An annual leave entitlement.
- Career progression opportunities within our network.
- Sustainability commitments and community impact.
- A supportive work environment with small teams.
- Paid parental leave and other employee benefits.
