Director of Student Experience

5 hours ago

Wollongong, New South Wales, Australia beBeeLeadership Full time $180,000 - $210,000

Student Services Leader

  • This leadership opportunity requires an exceptional individual to lead diverse teams spanning student administration, support, wellbeing, engagement and systems.
  • The successful candidate will drive innovation in service delivery, ensuring students feel supported, connected and empowered to succeed.
  • They will work closely with faculties, senior leaders and external stakeholders to achieve the best outcomes for students.

About the Role

The Executive Director, Student Services plays a pivotal role in shaping the strategic direction of student services at University of Wollongong.

This is a challenging yet rewarding opportunity to develop innovative solutions that meet the evolving needs of our students.

We are seeking an experienced leader who can inspire, motivate and empower staff to deliver exceptional student experiences.

Key Responsibilities

  1. To lead the development and implementation of strategies that enhance student engagement, retention and success.
  2. To build strong relationships with faculties, schools and external stakeholders to promote collaborative working practices.
  3. To drive cultural change and implement initiatives that promote diversity, equity and inclusion.

Requirements

The ideal candidate will possess excellent leadership and management skills, with the ability to build and maintain effective relationships with staff, students and external partners.

They will have a proven track record of driving innovation and improving service delivery, with a commitment to excellence and a customer-focused approach.

A bachelor's degree or higher in a relevant field, along with significant experience in a senior leadership role, is essential for this position.

Benefits

This role offers a competitive salary and benefits package, including opportunities for professional development and growth within the organisation.

As a valued member of our team, you will be provided with a supportive and inclusive work environment that fosters collaboration and creativity.

You will also have access to a range of employee benefits, including flexible working arrangements, health and wellness programs and generous leave entitlements.

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