Front Desk Liaison

1 week ago


Brisbane, Queensland, Australia beBeeGuest Full time $54,135 - $60,537
Job Title: Front Office Expert

We are seeking a highly skilled and experienced Front Office Expert to join our team. As a Front Office Expert, you will be responsible for delivering exceptional guest experiences by performing a variety of front desk and guest service duties.

This role ensures smooth day-to-day operations of the Front Office, including handling check-ins and check-outs, managing reservations, addressing guest inquiries, and resolving any service-related concerns promptly.

  1. Manage all aspects of the front office department, tending to the guests and exceeding their expectations.
  2. Handle complaints, settling disputes, and resolving grievances and conflicts by negotiating with relevant parties.
  3. Build and strengthen relationships with existing and new customers, anticipating their needs and enabling future bookings.

Key responsibilities include:

The successful candidate will embody professionalism, hospitality, and a commitment to maintaining the highest standards of service to create a welcoming and memorable stay.

The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment.

Requirements include:

  • Exceptional customer service skills
  • Strong communication and interpersonal skills
  • Ability to work effectively in a team environment

Benefits include:

Opportunity to work in a dynamic and growing organization

Competitive salary and benefits package

Professional development opportunities

Stable and supportive work environment


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