IT Infrastructure Maintenance Specialist
6 days ago
Amazon's global infrastructure is the backbone of our cloud services. Our team owns the design, planning, delivery, and operation of all AWS data centers and servers.
Job Description
We're looking for highly skilled individuals to join our diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to deliver high standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.
Key Responsibilities
- Maintain system reliability by resolving trouble tickets efficiently
- Share knowledge and follow best practices in Data Center Operations
- Participate in and deliver on high impact projects
- Contribute to operational efficiency
- This role involves physical activity, bending, lifting, stretching, and reaching, as well as ascending and descending ladders, stairs, and gangways safely
- 24/7 shift coverage requires 12 hour rotating shifts, which may change based on future business needs
- A valid driver's license and personal vehicle are necessary due to site locations
- 2+ years of computer hardware troubleshooting and repair experience
- 1+ years of computer networking experience
- High school or equivalent diploma
- Effective customer problem resolution and pressure management skills
Amazon values diversity and inclusion in the workplace, being an equal opportunity employer and not discriminating on basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other protected attributes.
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