Retail Sales Associate
1 month ago
About Cash Converters
Cash Converters is a leading Australian retailer of second-hand goods and provider of affordable personal finance solutions, offering our customers the freedom of choice.
- We are a team of passionate and proud individuals who are dedicated to delivering exceptional customer service.
- We are committed to creating a positive and inclusive work environment that values diversity and equality.
- We are always looking for talented individuals to join our team and contribute to our success.
About the Role
This is a full-time opportunity in our Buys and Loans department, where you will be responsible for accurately performing day-to-day transactions and providing excellent customer service.
- You will work closely with our customers to understand their needs and provide them with the best possible solutions.
- You will be responsible for achieving KPI targets by actively seeking pricing feedback and trends.
- You will build lasting relationships with our customers by actively listening to and understanding their needs.
- You will effectively communicate pricing, valuation, and pawnbroking options to our customers.
- You will perform all transactions in line with company and legislative requirements.
About You
We are looking for a highly motivated and customer-focused individual with excellent communication skills and a passion for delivering exceptional customer service.
- You will have proven customer service experience, ideally within a retail environment.
- You will have an interest in Technology, Gaming, Collectables, Jewellery or Tools and Hardware.
- You will be confident in negotiating with customers to achieve win-win outcomes.
- You will have strong communication skills that build rapport, trust, and demonstrate compassion.
- You will be able to discuss and clearly explain contract details with customers.
What's on Offer
We offer a range of benefits, including exclusive access to 'Cashies Rewards', a competitive salary, and opportunities for career development and growth.
- Exclusive access to 'Cashies Rewards' featuring discounts and cash-back offers from over 400 retailers.
- A competitive salary and opportunities for career development and growth.
- Ongoing quarterly store and team bonuses, with full paid training provided.
- Paid Parental Leave.
- Salary Packaging for a Novated Car lease available.
- Health Insurance Discounts (Bupa & HBF).
- 30% Instore Discount.
- Plus, access to our Wellness Activities: Move, Munch, Money and Mind.
We are a proudly homegrown Australian business that has been making life possible for our customers since 1984, with a strong commitment to diversity, inclusion, and equal opportunity.
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