IT Support Consultant Position

1 week ago


Melbourne, Victoria, Australia beBeeItsupportconsultant Full time $6,484,139 - $9,646,831
Support Specialist Role

This role is ideal for individuals who excel in providing technical assistance and troubleshooting services. As a Support Specialist, you will be responsible for delivering high-quality support to our clients, ensuring that their IT needs are met promptly and professionally.

  1. Utilize ticket logging systems to track and manage client requests
  2. Deliver remote and on-site technical support for various IT services
  3. Maintain and support client infrastructure, including servers and cloud-based systems
  4. Conduct proactive maintenance of server infrastructure and systems
  5. Ensure exceptional customer service and communication skills
  6. Manage time efficiently and work independently without supervision

Required Skills and Qualifications:

  • Proven experience as an IT Support Consultant with at least 3 years of experience in a similar role
  • Exceptional client-facing and team communication skills
  • Proficiency in managing and troubleshooting Microsoft 365 solutions
  • Experience with standard server environments (2019/2022)
  • Familiarity with virtualization technologies (VMware, Hyper-V)
  • Possession of a current Australian driver's license and reliable vehicle for travel

Benefits:

  • A competitive salary
  • Opportunity to work within a dynamic environment
  • Exposure to industry-leading vendors and services
  • Tailored career progression path

Work Requirements:

  • Australia (required)
  • In-person work location

Technical Keywords: IT Support Consultant, Technical Assistance, Troubleshooting Services



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