Banking Consultant

2 hours ago

Cairns, Queensland, Australia Australia and New Zealand Banking Group Limited Full time
About the Role

We are seeking a highly skilled Banking Consultant to join our team in Cairns QLD. As a Banking Consultant, you will be responsible for providing our customers with a seamless branch experience by meeting each customer's end-to-end banking needs across transaction activities, needs-based conversations, and educating them on digital solutions.

Key Responsibilities
  • Provide exceptional customer service and support to our customers
  • Act as a role model and peer coach to deliver the best possible customer experience
  • Contribute to a significant uplift in customer engagement and advocacy, and create real customer value
  • Actively participate in and support bank programs and initiatives
  • Take responsibility to 'know your customer' from a risk perspective
  • Ensure compliance with ANZ and branch policies and procedures
Requirements
  • Exceptional customer focus - retail experience is an advantage
  • Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage
  • Ability to multi-task and highly adaptable to change and ambiguity
  • Willingness to work in a collaborative team environment
  • Sound understanding of compliance
  • Excellent communication and interpersonal skills
What We Offer

At ANZ, we offer a range of benefits and opportunities for our employees, including access to health and wellbeing services, discounts on selected products and services, and a range of flexible working arrangements. We are committed to building a workplace that reflects the diversity of the communities we serve and welcome applications from everyone.

  • Banking Consultant, Cairns QLD

    20 hours ago

    Cairns, Queensland, Australia Australia and New Zealand Banking Group Limited Full time

    About the RoleWe are seeking a highly skilled Banking Consultant to join our team in Cairns, Queensland. As a Banking Consultant, you will be responsible for providing exceptional customer service and ensuring that our customers receive a seamless branch experience.You will be part of a collaborative team and will act as a role model and peer coach to...

  • Banking Consultant

    2 days ago

    Cairns, Queensland, Australia ANZ Full time

    About UsAt ANZ, we're committed to improving the financial wellbeing and sustainability of our customers. Our mission is to provide exceptional customer experiences through innovative banking solutions.About the RoleAs a Banking Consultant, you'll play a key role in delivering seamless customer experiences by meeting their end-to-end banking needs. You'll...

  • Retail Sales Consultant

    1 week ago

    Cairns City, Queensland, Australia Travelex Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Representative to join our team at Travelex. As a Sales Representative, you will be responsible for delivering exceptional customer service while maximizing sales opportunities and promoting our online products range.Key ResponsibilitiesDeliver outstanding customer service and build...

  • Sales Consultant

    13 hours ago

    Cairns City, Australia Travelex Full time

    Part Time - 22hrs Come work for Travelex, the  world’s largest foreign exchange company!  Founded in 1976, Travelex has over 1,100 stores across the globe. We are passionate about retail and travel, but most importantly, we pride ourselves on providing  the best customer service  in the industry as we play a vital part in our customer’s travel...

  • Sales Consultant

    14 hours ago

    Cairns City, Australia Travelex Full time

    Part Time- 28.5hrs Come work for Travelex, the  world’s largest foreign exchange company!  Founded in 1976, Travelex has over 1,100 stores across the globe. We are passionate about retail and travel, but most importantly, we pride ourselves on providing  the best customer service  in the industry as we play a vital part in our customer’s travel...

  • Sales Consultant

    5 months ago

    Cairns City, Australia Travelex Full time

    Role purpose To offer exceptional customer service whilst maximising all initial sales opportunities and all future online sales. Key accountabilities Deliver excellence in customer service Follow the sales process in order to maximise sales and promote to all customers our online products range for all transactions- Travel Money card, Online Sales...