
Leading Family Time Services
7 days ago
Family Time Team Leader
We are seeking a highly skilled and experienced leader to join our team as a Family Time Team Leader. This is an exciting opportunity to lead a new team and support the Department of Communities and Justice in building a dedicated workforce for supervising family time.
- Lead and manage a team of Family Time Workers, providing supervision, support, and feedback to ensure the effective delivery of supervised family time and transport services.
- Oversee logistics for visits and transport, collaborate with casework staff to align family time with case plan goals, and manage workload allocation.
- Offer ongoing debriefing, coaching, and guidance to your team, addressing and resolving issues and escalating serious concerns to senior child protection staff when necessary.
- Supervise some family time visits, ensuring the safety and well-being of children and young people during these visits.
- Oversee the quality of family time summary reports completed by your team, providing coaching and instruction to enhance report quality.
- Implement and monitor administrative procedures and systems related to family time, ensuring adherence to policies and procedures.
- Proven experience in managing and supporting teams, with a strong ability to provide guidance, coaching, and professional development.
- Background in delivering supervised family time or similar services, with a deep understanding of the needs of children and young people in out-of-home care.
- Strong problem-solving skills, with a track record of resolving issues effectively and maintaining team morale.
- Ability to oversee quality assurance processes, manage administrative tasks accurately, and ensure adherence to policies and procedures.
- Excellent interpersonal and communication skills, with experience liaising with casework staff and handling escalations effectively.
Tertiary qualifications in a related discipline and/or equivalent knowledge, skills and experience with demonstrated commitment to ongoing professional development are required.
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