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Flight Operations Quality Assurance Specialist

2 months ago

Sydney, New South Wales, Australia Regional Express Full time
Flight Operations Quality Assurance Coordinator

An exciting opportunity exists for a suitably qualified and experienced individual to join the Rex Human Factors Group in the full-time role of Flight Operations Quality Assurance Coordinator, which will be located at our Head Office in Sydney.

Key Responsibilities:
  • Provides regular updates on the effectiveness of the Quality Assurance Management System to the Rex Group Chief Operating Officers.
  • Manages Part 142 Quality Assurance activities, including the Quality Assurance Management System as described in CASR.
  • Acts as the principal point of contact for Flight Operations Management, gatekeepers, and Flight data analysis systems and programs.
  • Responsible for providing analysis of operational flight data and producing reports and presentations for the Flight Operation Quality Assurance (FOQA) Program.
  • Ensures that daily FOQA events are processed within a reasonable timeframe.
  • Provides oversight and management of the assessment of events and trends, identification of operational hazards, escalation of preventative and corrective actions, and validation of completed actions.
  • Explores new data analysis products and methodologies for data mining and coordinates with Flight Operations and Engineering for data analysis needs.
  • Actively communicates with FOQA Program members and gatekeepers and supports the Training and Checking departments for the purpose of continuous improvement.
  • Develops, prepares, and presents the analysis of flight data and creates flight animations of actual events for use in accident and incident investigations.
  • Assists with accident and incident investigations and provides leadership and subject matter expertise within FOQA Team meetings.
  • Participates and contributes to the Rex Group Safety Management System and Quality Assurance Program and actively seeks to identify and enhance flight safety, operational efficiency, and compliance.
  • Provides training and support to employees involved in the FOQA program and maintains up-to-date with latest regulatory requirements, industry standards, and best practice related to FOQA and Part 142 Quality Assurance.
  • Represents the Rex Group at FOQA related industry meetings and seminars and performs other duties as reasonably required by the Rex Group.
Requirements:
  • Demonstrated knowledge and experience in Quality Assurance processes.
  • Demonstrated leadership experience.
  • A high level of understanding of Safety Management Systems and Quality Assurance Programs.
  • Must be able to meet the requirements of CASA Part 142 key personnel.
  • Must have a thorough understanding and working knowledge of data analytics.
  • Must have a thorough understanding and working knowledge of relevant Civil Aviation Safety Regulations, Civil Aviation Orders, and industry best practice.
  • High level of proficiency in computers, spreadsheets, and data dissemination tools.
  • Previous experience in flight data programs (EMS/Airfase users preferred).
  • Previous Data analytics leadership experience.
  • Experience or understanding of High Capacity RPT Operations.
  • A completed degree in an aviation-related discipline.
  • CPL or higher with pass in ATPL AGK and/or Instrument Rating theory.
  • An engineering, data analysis, or computer science background.