Operations Manager

4 weeks ago


Ipswich, Australia Michelle Underhill Full time
About the Role

We are seeking an experienced Operations Manager to join our team at Open Minds, a leading provider of mental health services in Queensland and Northern New South Wales. As Operations Manager, you will play a critical role in the day-to-day management of our Medicare Mental Health Centres, driving strategic direction and continuous improvement.

Key Responsibilities
  • Provide operational oversight of our MMHC sites, ensuring seamless delivery of services to clients
  • Develop and implement strategies to improve service quality, efficiency, and effectiveness
  • Manage complex finances, budgets, and financial reporting, ensuring compliance with regulatory requirements
  • Build and maintain strong relationships with external stakeholders, including health professionals, community groups, and government agencies
  • Lead and manage a team of staff, providing guidance, support, and development opportunities
Requirements
  • Tertiary qualifications in mental health, health service management, business, or equivalent extensive experience
  • Strong contract management skills and operational oversight of services or businesses
  • Proven ability to manage complex finances, budgets, and financial reporting
  • Expertise in project management and business development
  • Excellent communication, organisational, stakeholder engagement, and partnership-building abilities across diverse cultural settings
What We Offer
  • Flexible work hours
  • Professional development opportunities
  • Positive and collaborative work environment
  • Opportunities for growth and leadership in a vital community service
  • Opportunity to salary package up to $15,900 of tax-free income
  • Access to an Employee Assistance Program
  • Rewards program that offers discounts on hundreds of household brands
  • Competitive compensation to align with skillset

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