Finance and Community Liaison Specialist

2 weeks ago


Lismore, Australia Summerland Bank Full time
About Summerland Bank

Summerland Bank is a customer-owned bank that prioritizes the well-being of its customers and the environment. We are dedicated to serving the residents of a vibrant Northern Rivers Region, where banking meets community values.

The Role

We are seeking an experienced Loans Support Officer to join our team. As a Loans Support Officer, you will provide a prompt and compliant lending service, particularly in loan documentation, loan funding, and post-funding maintenance, to meet customer needs with exceptional customer experience.

Key Responsibilities:
  • Offer an excellent customer experience by establishing and maintaining professional and productive working relationships.
  • Ensure compliance and accuracy by demonstrating unwavering commitment to ethical banking practices.
  • Contribute to a positive team environment and promote a collaborative culture.

The ideal candidate will have confidence in themselves and their team, promoting a 'can-do' attitude to develop a strong, professional, and cohesive team that delivers results for lenders and customers.

What We Offer

In return for your hard work and dedication, you will receive:

  • An attractive salary package with 11.5% superannuation contributions.
  • Additional 5 days of annual leave.
  • Access to paid volunteer leave.
  • Concessions on retail banking and loan products.

Other benefits include:

  • A transformational culture recognized as one of the best employers in the industry.
  • An extensive development and recognition program.
  • Flexible working options.
  • A wellbeing framework including an Employee Assistance Program (EAP).
  • The opportunity to work with a professional, passionate, and friendly team.


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