Clinical Specialist

3 weeks ago

Brisbane, Queensland, Australia Boston Scientific Full time
Job Overview

The Clinical Specialist, Electrophysiology role is a unique opportunity to join Boston Scientific's elite sales team as a medical device sales specialist in the cardiovascular division. As a clinical specialist, you will provide field and remote clinical, technical, and educational support in electrophysiology to assigned accounts across Australia and New Zealand (ANZ).

Key Responsibilities:
  • Utilize your technical knowledge of electrophysiology, including propagation of electrical circuits within cardiac tissue and the pathophysiology of electrical rhythm disorders, to provide clinical support, including basic trouble-shooting and clinical guidance to diagnose and treat cardiac arrhythmias.
  • Develop a deep technical understanding of and provide technical training of company products to Cardiac Electrophysiologists, Cardiac Physiologists, and Nurses.
  • Travel as required to meet customer demand for the services described above.
  • Attend cases face-to-face (or remotely) with customers, operating Boston Scientific products where appropriate, and providing detailed training/advice to physicians on clinical attributes/techniques associated with Boston Scientific electrophysiology products.
  • Develop a deep understanding of the workflows and specificities of each hospital and business relationships with hospital personnel to ensure that products are trained and utilized in accordance with the Directions for Use.
  • Ensure timely collection and reporting of all required medical documentation pertaining to our procedural device operation.
  • Respond to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel to develop optimal solutions.
  • Record customer information and activities in company's CRM system.
  • Complete relevant administration, including reporting, stock validations, and inventory management.
  • Attend meetings, conferences, and exhibitions as required to promote Boston Scientific products and services.

Requirements:
  • A thorough understanding of Cardiac Electrophysiology, Biophysics of radiofrequency, and Cryoablation.
  • A thorough understanding of Pulsed Field Ablation (Pulsed Direct Current) on cardiac tissue and a biophysical understanding of tissue selectivity.
  • Previous clinical case experience within Electrophysiology/Rhythm Management.
  • Strong technical and clinical skills.
  • Proven experience in building and maintaining customer relationships.
  • Proven ability to absorb complex technical information and apply this knowledge in the field.
  • Excellent written and verbal communication.
  • Tertiary qualifications in preferred disciplines, including Biomedical Engineering and Science-related disciplines.

About Boston Scientific:

Boston Scientific is a global medical device company dedicated to advancing science for life. With a rich history spanning over 40 years, we have established ourselves as a leader in medical science. Our mission is to transform lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities we operate in. We are committed to nurturing a diverse and inclusive workplace that fosters innovation and creativity, reflecting the patients, customers, and communities we serve.

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