Lead Retail Experience Manager
4 days ago
We're an Aussie brand with our feet on the ground and heart in our people.
Cotton On Group is looking for a Lead Retail Experience Manager to enable their team to create great experiences for our customer and drive business outcomes for their store.
Key Responsibilities:
- Lead and embed a culture that builds a team of engaged product and Brand ambassadors within your store
- Enable and empower your Store Management team who are customer first, people focused and results driven
- Coach your team to deliver multiple Brand moments and an elevated flagship experience for our customer to shop seamlessly throughout your store
- Identify your teams development needs and motivators to drive wellness, engagement and performance to build our bench for future succession
- Work with your Field VM and Merch partners to provide customer and store insights to drive results and to create great experiences for our customer
- Manage store schedules and wages effectively to achieve productivity and wage targets
- Advocate for the Cotton On Group Foundation, leading the team on how they can make life changing impact on our projects around the world
About the Role:
The successful candidate will have a competitive base salary + super ($85,000 - $110,000 per annum) and 50% off Cotton On Group Brands. They will also receive wellness support 24/7, discounts for themselves and their family, and paid parental leave.
Company Overview:
We're an Aussie brand with our feet on the ground and heart in our people. We're passionate about creating great experiences for our customers and driving business outcomes for our stores.
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