Customer Service Team Member

3 weeks ago

Bunbury, Western Australia Bunnings Full time
About the Role

Bunnings is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Team Member. As a key member of our store team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and contributing to the overall success of our store.

Key Responsibilities
  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers with product information, demonstrations, and recommendations to enhance their shopping experience.
  • Maintain a high level of product knowledge, staying up-to-date on new products, promotions, and services.
  • Work collaboratively with colleagues to achieve sales targets, maintain store appearance, and ensure a safe and secure shopping environment.
  • Participate in visual merchandising, stock management, and other tasks as required to support the smooth operation of the store.
Requirements
  • A genuine passion for customer service and a commitment to delivering exceptional experiences.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic computer skills and familiarity with point-of-sale systems.
  • Availability to work flexible hours, including evenings, weekends, and public holidays.
What We Offer
  • A competitive hourly rate and opportunities for career advancement.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • Access to comprehensive training and development programs, helping you to grow and succeed in your role.
  • A range of employee benefits, including discounts on products and services, and opportunities for recognition and reward.

Bunnings is an equal opportunities employer, committed to diversity and inclusion. We welcome applications from candidates of all backgrounds and experiences. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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