Customer Service and Sales Representative

3 weeks ago


Narre Warren South, Victoria, Australia Beacon Lighting Full time

About the Role

Beacon Lighting is seeking a skilled Customer Service and Sales Assistant to join their team at the Fountain Gate store.

As a key member of the team, you will be responsible for providing exceptional customer service, promoting and expanding the Trade Loyalty Program and Trade accounts, and achieving and exceeding personal sales targets.

Key Responsibilities

  1. Provide expert professional customer service to retail and trade customers
  2. Promote and expand Trade Loyalty Program and Trade accounts
  3. Develop strong product knowledge to assist customers in making the best product choice
  4. Achieve and exceed personal sales targets
  5. Support other team members to ensure business goals are met
  6. Contribute to the overall presentation of the store through merchandising and general housekeeping

About You

We are looking for an individual with previous experience in a customer service environment, strong communication skills, and a genuine ability to connect with customers. You will possess a strong attention to detail and an energetic and enthusiastic approach to all aspects of your job.

About Beacon Lighting

Beacon Lighting is a household name with a passion for providing expert advice to retail and trade customers. We value our teams and treat everyone as part of the Beacon family. We are committed to working together with an energetic approach, enthusiasm, care for others, and acting responsibly and ethically.

What We Offer

As a valued member of our team, you will receive comprehensive and ongoing training, generous team member discounts, a fun team culture, and performance-based profit share incentives. You will also have the opportunity to purchase shares through the Beacon Lighting share scheme and enjoy on-site parking, uniform, and laundry allowance.



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