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Customer Service Representative

2 weeks ago

Newcastle, New South Wales, Australia beBeeCustomer Full time
Customer Service Representative Opportunity

We are seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. As a key member of our frontline fuel team, you will play a vital role in delivering exceptional customer experiences and creating memorable interactions that drive loyalty and retention.

About the Role:
  • Deliver outstanding customer service to ensure customer satisfaction and loyalty
  • Promote products and services to customers through effective communication and upselling techniques
  • Operate point-of-sale systems and assist with fuel and stock deliveries to ensure seamless transactions
  • Maintain a safe working environment by adhering to company health and safety policies and procedures
Key Qualifications:
  • Previous retail or customer service experience preferred
  • A confident and energetic approach to each shift
  • Excellent communication and interpersonal skills, with a strong focus on customer satisfaction
  • Ability to work effectively in a fast-paced environment and adapt to changing situations
What We Offer:
  • Competitive pay rates and superannuation benefits
  • Team fuel discount when filling up at EG sites
  • Exclusive access to discounts and cashback offers from over 1,000 retailers
  • Employee wellbeing programs, including free counseling and flu vouchers
  • Parental leave options for primary caregivers and additional family support initiatives

This is an exciting opportunity to join a rapidly expanding national network and contribute to the success of our business. If you are passionate about delivering exceptional customer experiences and have a strong focus on teamwork and collaboration, we encourage you to apply for this rewarding role.