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Club Manager

2 months ago

Wodonga, Victoria, Australia Anytime Fitness - Club Roles Full time
About the Role

This is a dynamic and challenging role that requires a high level of initiative and a proactive mindset to drive the day-to-day operations of the club and lead the team towards business and community goals.

As a member of the management team, you will be responsible for providing exceptional service to existing members, attracting and encouraging new members, and ensuring the club is clean, safe, and operating efficiently.

The key focus areas of this role include:

  • Service Delivery: Provide the highest level of service to our existing members, ensuring their needs are met and exceeded.
  • Sales and Marketing: Attract and encourage new members to join the club, and develop and implement effective marketing strategies to promote the business.
  • Accountability: Ensure that all operational systems and processes are followed, and that the club is running smoothly and efficiently.
  • Environment and Safety: Ensure that the club is clean, safe, and well-maintained, and that all necessary safety protocols are in place.
  • Responsibility and Performance: Take ownership of the club's performance, and strive to improve the diverse areas of business performance.
  • Culture and Engagement: Create an amazing in-club experience, and spark member engagement and loyalty.

The successful candidate will have:

  • Proven sales and marketing experience
  • Excellent interpersonal and communication skills
  • First-rate leadership and emotional intelligence
  • Self-motivation and a drive to achieve goals
  • Business management skills and experience
  • Highly organized with exceptional time management
  • Computer and technology skills
  • Networking skills and experience
  • Marketing knowledge and experience
  • Passion for delivering exceptional customer service
  • High level of integrity and a commitment to our club values
  • Practice what you preach - a healthy and active lifestyle

We offer:

  • Ongoing professional development and training
  • A complimentary gym membership after the initial probation period
  • A dynamic and driven team environment
  • A chance to make a positive impact on the health and wellbeing of the local community

Join our team and be part of a business that is dedicated to making healthy happen.