Hotel Receptionist

4 days ago

Katoomba, New South Wales, Australia ICC Group Full time
Hotel Receptionist Job Description

We are seeking a friendly and approachable Hotel Receptionist to join our team at ICC Group's Hotel Mountain Heritage and Falls Mountain Retreat. As a key member of our front desk team, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their entire stay.

Key Responsibilities:
  • Greet guests with a smile and provide a seamless check-in and check-out experience
  • Assist guests with enquiries and provide local information to enhance their stay
  • Manage reservations and handle phone calls with professionalism and efficiency
  • Coordinate with other departments to ensure guest satisfaction
  • Provide exceptional customer service at all times
Requirements:
  • Friendly and approachable demeanor
  • Responsible Service of Alcohol (RSA) certification or willingness to obtain
  • Driver's license to travel between sites if needed
  • Organized and detail-oriented with excellent multitasking skills
  • Previous customer service experience, preferably in a hotel setting
  • Proficient with computers and reservation systems
  • Availability to work flexible hours, including weekends and holidays
What We Offer:
  • A supportive and fun work environment
  • Opportunities for professional development and career growth
  • Staff discounts on accommodation, dining, and activities
  • Wellbeing benefits
  • A team that values work-life balance and employee well-being
  • Paid at Level 2 Guest Services hourly rate in accordance with the Hospitality Industry (General) Award (2020)

If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.

  • Hotel Receptionist

    3 days ago

    Katoomba, New South Wales, Australia ICC Group Full time

    Hotel Receptionist Job DescriptionWe are seeking a friendly and approachable Hotel Receptionist to join our team at ICC Group's Hotel Mountain Heritage and Falls Mountain Retreat. As a key member of our front desk team, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their entire...

  • Hotel Receptionist

    1 week ago

    Katoomba, New South Wales, Australia ICC Group Full time

    {"title": "Hotel Receptionist Opportunity", "content": "Hotel Receptionist OpportunityWe are seeking a friendly and dynamic Hotel Receptionist to join our team at Hotel Mountain Heritage and Falls Mountain Retreat. As a key member of our front desk team, you will be the first point of contact for our guests, providing a warm and welcoming experience that...

  • Hotel Front Desk Associate

    2 weeks ago

    Katoomba, New South Wales, Australia ICC Group Full time

    Hotel Receptionist Job DescriptionAbout UsICC Group is a leading hospitality company that operates Hotel Mountain Heritage and Falls Mountain Retreat. We are committed to providing exceptional service and creating memorable experiences for our guests.Your RoleAs a Hotel Receptionist, you will be the first point of contact for our guests. Your...

  • Hotel Receptionist

    4 weeks ago

    Katoomba, Australia ICC Group Full time

    **Join Our Team as a Hotel Receptionist at Hotel Mountain Heritage and Falls Mountain Retreat!** Are you a people person with a passion for hospitality? Do you love making guests feel welcome and at home? If so, we have the perfect opportunity for you! **Position**: Hotel Receptionist **Location**: Hotel Mountain Heritage and Falls Mountain...

  • Hotel Receptionist

    2 months ago

    Katoomba, Australia ICC Group Full time

    Permanent Part-Time or Full-Time position available!Join Our Team as a Hotel Receptionist at Hotel Mountain Heritage and Falls Mountain Retreat!Are you a people person with a passion for hospitality? Do you love making guests feel welcome and at home? If so, we have the perfect opportunity for you!Position: Hotel ReceptionistLocation: Hotel Mountain Heritage...

  • Hotel Receptionist

    3 months ago

    Katoomba, Australia ICC Group Full time

    Join Our Team as a Hotel Receptionist at Hotel Mountain Heritage and Falls Mountain Retreat!Are you a people person with a passion for hospitality? Do you love making guests feel welcome and at home? If so, we have the perfect opportunity for you!Position: Hotel ReceptionistLocation: Hotel Mountain Heritage and Falls Mountain RetreatType: Minimum 20 hours...

  • Hotel Receptionist

    4 months ago

    Katoomba, Australia ICC Group Full time

    The Mountain Heritage Hotel & Falls Mountain Retreat is located in the majestic setting of Katoomba & Wentworth Falls in the Blue Mountains. It offers premier boutique style accommodation, with a scenic view across the Jamison Valley. The hotel now forms part of the ICC Group with expansive hospitality offerings, breathtaking views of the surrounding...

  • Hotel Receptionist

    3 months ago

    Katoomba, Australia ICC Group Full time

    The Mountain Heritage Hotel & Falls Mountain Retreat is located in the majestic setting of Katoomba & Wentworth Falls in the Blue Mountains. It offers premier boutique style accommodation, with a scenic view across the Jamison Valley. The hotel now forms part of the ICC Group with expansive hospitality offerings, breathtaking views of the surrounding...

  • Hotel Receptionist

    4 months ago

    Katoomba, Australia ICC Group Full time

    The Mountain Heritage Hotel & Falls Mountain Retreat is located in the majestic setting of Katoomba in the Blue Mountains. It offers premier boutique style accommodation, with a scenic view across the Jamison Valley. The hotel now forms part of the ICC Group with expansive hospitality offerings. We are looking for a professional, vibrant and friendly person...

  • Hotel Receptionist

    4 months ago

    Katoomba, Australia ICC Group Full time

    The Mountain Heritage Hotel & Falls Mountain Retreat is located in the majestic setting of Katoomba in the Blue Mountains. It offers premier boutique style accommodation, with a scenic view across the Jamison Valley. The hotel now forms part of the ICC Group with expansive hospitality offerings. We are looking for a professional, vibrant and friendly person...