Dining Experience Specialist

5 days ago


Adelaide, South Australia Cradle Mountain Lodge Full time

Delivering Exceptional Guest Experiences

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The Mayfair Hotel is committed to creating unforgettable experiences for our guests, with a focus on exceptional service and memorable dining experiences. As a Food and Beverage Attendant, you will play a critical role in delivering these experiences, working closely with our team to ensure seamless delivery and excellent results.

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About Our Guests

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We pride ourselves on offering an unparalleled guest experience, with a focus on comfort, convenience, and personalized service. Our guests expect the best, and we deliver with our lavish breakfast buffet, delicious à la carte evening meals, and renowned afternoon High Tea.

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Key Performance Indicators

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  1. Guest satisfaction ratings consistently above industry average.
  2. Positive feedback from guests, reflecting excellent service and memorable experiences.
  3. Efficient and effective delivery of food and beverage service, meeting or exceeding expectations.
  4. Maintenance of high standards of cleanliness and organization, ensuring a safe and healthy environment for guests.
  5. Collaboration with the team to create a welcoming ambiance, enhancing the overall guest experience.
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Requirements

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  1. Previous experience in food and beverage service is preferred but not required; we welcome enthusiastic newcomers.
  2. Excellent communication and interpersonal skills, with the ability to interact effectively with guests and colleagues.
  3. A team player with a positive attitude and strong work ethic, able to work efficiently in a fast-paced environment.
  4. Knowledge of basic food and beverage service standards, with a focus on quality and attention to detail.
  5. A current Responsible Service of Alcohol (RSA) and Food Handling certificate is essential.
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Why Join Us?

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  • Be part of a dedicated team committed to excellence in hospitality.
  • Enjoy a vibrant and supportive work environment, with opportunities for professional growth and development.
  • Competitive compensation and benefits package, reflecting our commitment to attracting and retaining top talent.
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Apply Now

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If you're passionate about hospitality and committed to delivering exceptional service, we encourage you to apply for this exciting opportunity to join our team as a Food and Beverage Attendant.



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