Compassionate Patient Care Specialist

6 days ago

Melbourne, Victoria, Australia ROYAL FLYING DOCTOR SERVICE Full time

Our team at the Royal Flying Doctor Service is seeking a compassionate and skilled patient care specialist to join our Mobile Patient Care department. This role will involve providing high-quality patient transport care in the community, working with a large fleet of ambulances and support services.

About the Role

This is an exciting opportunity for a Patient Transport Officer to work in a supportive and inclusive organisational culture, offering world-class structured training and induction. As a key member of our team, you will be responsible for performing patient assessments and interventions on-road, providing high-quality patient care and treatment during transport, and developing positive relationships with patients and stakeholders.

Key Responsibilities

  • Perform patient assessment and intervention on-road
  • Provide high quality patient care and treatment during on-road transport
  • Develop and maintain positive working relationships with patients and stakeholders
  • Assess the effectiveness of any intervention in accordance with RFDS MPC guidelines, NEPT regulations and within prescribed scope of practice
  • Work collaboratively with other team members
  • Maintain an understanding of RFDS MPC policies and procedures and NEPT regulations to support best practice and patient outcome

Qualifications and Experience Required

To be successful in this role, you will need to have a minimum qualification of Cert III in Non-emergency Patient Care and hold a FULL NSW Drivers licence. Previous experience working in the NEPT sector is desirable but not essential. You must also be available to work shifts Monday – Friday with weekends on-call.

What We Offer

As a valued member of our team, you will enjoy a range of benefits including generous penalties and overtime allowances, access to salary packaging, a less stressful environment compared to emergency/pre-hospital care, and opportunities for professional growth and development. Our team prides itself on delivering the highest quality patient care and treatment during on-road transport, and we are committed to supporting our staff to achieve their goals.

Mandatory Vaccination Policy

We require all applicants to provide evidence of the following vaccinations: Hepatitis B, Chicken Pox, Measles, Mumps and Rubella, Diphtheria, Tetanus and Pertussis, Tuberculosis, Annual Influenza, and COVID-19 (2 vaccinations + booster). All positions are subject to a National Police Check and holding a Working with Children Check.

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