Conference and Events Sales Professional

3 days ago

Brisbane, Queensland, Australia Stamford Hotels and Resorts Full time
About Us

Stamford Hotels & Resorts is a leading hospitality company with a strong presence in the Brisbane market. Our flagship hotel, Stamford Plaza, is a 5-star luxury hotel located on the banks of the river, offering stunning views and a unique location. Our hotel features 252-guest rooms, eight magnificent function rooms, and a variety of food and beverage outlets.

About the Role

We are seeking an experienced Conference & Events Sales Executive to join our professional Conference & Events team. As a Conference & Events Sales Executive, you will be responsible for the efficient organisation and coordination of all administrative aspects of the C&E department and providing management support to the Director of Sales and Marketing.

Key Responsibilities
  • Manage client contracts relating to Conference & Events
  • Prepare client correspondence, including banquet event orders and general correspondence
  • Drive upsells to ensure conversion targets are achieved and monitor success on a monthly basis
  • Communicate with guests at every opportunity and ensure the overall profitability and successful execution of relative client events
  • Maintain an efficient administrative environment and achieve objectives despite circumstances
  • Participate in client entertaining, functions, familiarisations, sites, and industry network events
  • Deliver functions and events that meet and exceed client expectations
  • Follow up with all clients to ensure a successful event was delivered and potential repeat business is achieved
  • Liaise with the entire operations team to ensure high-quality, impeccable service and experience is provided
  • Effectively communicate with all internal and external stakeholders to ensure the highest quality service and professional standards are delivered in the required time frames
Requirements
  • A minimum 2 years of experience in Conference & Events Management or relevant experience
  • Superior customer service skills and experience
  • Experience in a similar position in a 5-star hotel preferred
  • Sound computer skills in the Microsoft Computer Suite
  • Demonstrated sales skills
  • Impeccable presentation and advanced communication skills
  • A high level of organisation and ability to show initiative
  • An eye for detail and the ability to liaise with multiple hotel departments
Culture and Benefits

Our company values are reflected in our 'Knight's Head' Logo, which symbolises the core values that unify all members of our company. We believe our people are our greatest asset and strive to reward, retain, and develop passionate and success-orientated professionals at all levels. As a team member, you can expect to receive great career opportunities and development, food and beverage discounts in all F&B outlets, and free staff meals.

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