Moss Vale Assistant Manager

2 weeks ago


Macquarie Park, Australia Kennards Self Storage Full time
About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at Kennards Self Storage in Moss Vale. As a key member of our leadership team, you will be responsible for providing exceptional customer service, driving sales growth, and leading a high-performing team.

Key Responsibilities
  • Provide outstanding customer service and support to our customers, ensuring their needs are met and exceeded.
  • Drive sales growth through effective sales strategies, promotions, and customer engagement.
  • Lead and manage a team of staff, providing guidance, coaching, and development opportunities to ensure they reach their full potential.
  • Collaborate with other departments to achieve business objectives and improve operational efficiency.
  • Monitor and analyze sales data, customer feedback, and market trends to inform business decisions.
  • Develop and implement strategies to improve customer satisfaction, loyalty, and retention.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
Requirements
  • Proven experience in sales, customer service, and team leadership in a retail or storage environment.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work autonomously and as part of a team, with a strong focus on customer satisfaction.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Ability to work a 6-day per fortnight roster, including regular and ongoing weekend work.
  • Availability to work full trading days across your roster, including weekdays, Saturdays, and Sundays.
What We Offer

We offer a competitive salary, opportunities for career growth and development, and a dynamic work environment. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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