Restaurant Operations Manager

1 week ago


Ringwood, Victoria, Australia TGI Fridays Full time
{"title": "Assistant Venue Manager", "description": "Unlock Your Potential at TGI Fridays

Are you a hospitality expert looking for a new challenge? TGI Fridays is seeking an experienced Assistant Venue Manager to join our dynamic team.

As a key member of our management team, you will be responsible for delivering exceptional customer service, managing staff, and driving sales growth in a fast-paced environment.

Key Responsibilities:

  • Lead a high-performing team to deliver outstanding customer experiences
  • Monitor online reviews and feedback to enhance our reputation
  • Manage staff, including training, rostering, and on-shift management
  • Adhere to OH&S and Food Hygiene procedures
  • Identify opportunities to build sales and revenue while controlling costs
  • Drive a positive working environment and lead by example

About You:

  • Demonstrated hospitality experience in a high-volume restaurant environment
  • Proven management experience with outstanding leadership capability and customer service focus
  • Can-do attitude with the ability to act efficiently and resiliently
  • Drive to create a supportive culture that motivates and develops your team

Perks and Benefits:

  • A dynamic work environment that celebrates creativity and innovation
  • Be part of a family that values your ideas and encourages growth
  • Tantalize your taste buds with free samples of our mouth-watering dishes
  • Perks & Discounts across all brands, TGI Fridays, Sporting Globe & Varsity
  • Rapidly expanding business with opportunities to progress within the company
  • Strong support and training systems in place to assist the management team
  • A state-of-the-art restaurant equipped with cutting-edge design
  • Attractive incentives - receive a discount on all meals and participate in the generous TGI Friday's Australia Management Incentive Scheme
", "lang_code": "en-US"}

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