Lead Debt Recovery Manager

4 weeks ago


Brisbane, Queensland, Australia KBH Solutions Full time

This is a key leadership role within our dynamic Collections Team at KBH Solutions. The position offers an attractive salary and the opportunity to work in a fast-paced, yet supportive environment.

Based in Milton, our office is conveniently located close to public transport links, making it easy for you to commute to work.

The ideal candidate will have prior experience in debt recovery, collections, or credit management, as well as a proven track record of team leadership.

In this role, you will be responsible for managing a team of credit/collection agents, reviewing collection activities and implementing improvements to maximise recoveries for our organisation.

You will also handle and resolve queries from clients, recommend actions for delinquent accounts, and provide exceptional customer service by building and maintaining strong relationships.

To succeed in this role, you will need to demonstrate:

  • Strong negotiation, problem-solving skills, and effective communication
  • Able to manage a team, including coaching, performance, and resource management
  • Demonstrated experience in maintaining large customer ledgers
  • Ability to build relationships and provide excellent customer service

We are looking for a highly motivated individual with a passion for effective team performance. If you are a skilled leader with a strong work ethic and a positive attitude, we would love to hear from you.



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