Employment Coach

1 month ago


Mandurah, Western Australia Workskil Australia Ltd Full time
About the Role

The Employment Coach is a key position within Workskil Australia Ltd, responsible for the case management of an allocated caseload with a prior offender history. The primary objective is to find employment opportunities for customers, with a focus on improving their capacity to work by stabilizing non-vocational issues and building vocational skills and experience.

Key Responsibilities
  • Undertake case management with a focus on improving customers' capacity to work
  • Stabilize non-vocational issues and build vocational skills and experience
  • Undertake 'reverse marketing' of customers to suitable employers
  • Run group-based job search sessions to motivate and promote further job placements for customers
  • Meet individual targets and contribute to a strong site team
Requirements
  • Demonstrate a passion and drive for helping people find employment
  • Demonstrate outstanding interpersonal skills and ability to develop positive relationships with a diverse range of customers, employers, and staff
  • Demonstrate the ability to assess, match, and refer customers to appropriate job opportunities and to advocate directly to employers
  • Demonstrate the ability to achieve individual targets and work to clearly defined KPIs
  • Demonstrate a minimum typing speed of 30 WPM
  • Demonstrate strong administration skills and IT literacy, data entry, and typing skills, Word, Excel, and Outlook experience
  • Demonstrate attention to detail and ability to work under pressure
About Us

Workskil Australia Ltd is a national not-for-profit and charitable organization, with almost 40 proud years of supporting Australians to achieve sustained economic and social self-reliance. We provide a range of employment, work experience, disability, youth, Indigenous, and community services across New South Wales, South Australia, Western Australia, and Victoria.

We promote a positive team culture where high performance can thrive. We value excellent customer service, integrity, and honesty in our employees. We look for employees who have a genuine passion for working with those in need, are results-focused, and can contribute to a strong team.

Remuneration

A competitive salary will be negotiated commensurate with skills and experience. As Workskil Australia Ltd is a public benevolent institution, we can also offer a portion of the salary through tax-effective salary packaging.


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