Senior Product Designer

7 days ago

Sydney, New South Wales, Australia beBeeExperience Full time $170,000 - $210,000

Strategic Design Lead Position

We are seeking a highly skilled Principal Experience Designer to lead strategic design work aimed at improving product experiences across the service management landscape.

Key Responsibilities:

  • Conduct comprehensive analysis of the product landscape to identify opportunities for improvement using data and heuristics.
  • Develop and execute strategic vision and conceptual design outcomes to drive those opportunities across the service management landscape.
  • Apply systems thinking and ability to understand complex relationships between various products, channels, features to drive better design outcomes.
  • Lead visual and interaction design efforts to communicate design concepts effectively.
  • Collaborate with executive stakeholders to align design solutions with business objectives.
  • Design new experience models to help implement emerging capabilities such as AI, video, and more.
  • Oversee design projects from creation to execution, ensuring customer value delivery and outcomes.
  • Establish success metrics to ensure design solutions continue to deliver customer value.

Requirements:

  • 12+ years of product design experience, with a focus on complex systems, enterprise SaaS, or scalable design solutions.
  • Deep expertise in systems design thinking, with a proven track record of creating and extending scalable design models, patterns, and frameworks.
  • Exceptional problem-solving and analytical thinking skills; using research, data insights, and design thinking to drive user-centered outcomes.
  • Strong storytelling and design skills to communicate complex and abstract topics effectively.
  • Excellent knowledge of visual design principles, including grids, layout, typography, and composition.

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