Implementation Specialist

1 day ago

Melbourne, Victoria, Australia beBeeImplementation Full time $80,000 - $120,000
Job Title:

Implementation Specialist

\Description:

We are seeking a skilled Implementation Specialist to join our team. As an Implementation Specialist, you will be responsible for delivering high-quality solutions to clients by analyzing business requirements and implementing software systems.

\Key Responsibilities:
  • Define client requirements through analysis and documentation.
  • Develop executable plans that account for both functional and technical work streams of the project.
  • Provide best practice solutions based on customer-defined business needs and rules.
  • Implement products and associated services within required timeframes.
  • Communicate with clients throughout the implementation lifecycle using face-to-face, written, and verbal communication.
  • Anticipate, identify, and analyze risks, problems, and opportunities by establishing priorities and efficiently allocating resources for resolutions.
  • Apply project methodology including planning, follow-up, reporting, and quality assurance.
  • Review and measure progress against specified criteria and deliverables, developing suitable corrective action as required.
  • Successfully communicate at all levels of seniority in all mediums and display personal integrity and professionalism in all dealings with colleagues and clients.
\Requirements:
  • Strong stakeholder management and customer service/client-facing consulting experience within an implementation/service delivery environment.
  • Demonstrated experience within an implementation environment with an excellent understanding of payroll, payroll applications, including Time & Attendance, and processing.
  • Experience with project management methodology with demonstrated success in previous roles.
  • Demonstrated understanding of ADP management systems or corporate enterprise reporting systems, e.g., CRM.
  • Experienced with the 'build and configuration' of products/systems.
  • Strong ability to identify client risks and provide options for resolution.
  • Proven experience in data mapping, data conversion, and data integrity.
  • Advance understanding of interface technologies and data exchange between payroll and third-party systems, e.g., SAP, Oracle, etc.
  • Experience in Microsoft applications, such as MS Project, Word, and Excel.
  • Experience working within a matrix organization for a US-owned organization preferred.
\Certifications/Qualifications:

Tertiary qualification with a business-related field or Information Technology; proven experience in a similar role may be taken in lieu of formal qualification. Project Management certification ideal.

\About Us:

ADP is a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax, and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise.

\Benefits:

ADP offers a range of benefits including diversity, equity, inclusion, and equal employment opportunity. We value inclusivity and welcome applicants from diverse backgrounds.

\

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