Pet Store Customer Feedback Specialist

2 days ago

Perth, Western Australia beBeeCustomerService Full time
Customer Service Reviewer

We are seeking a detail-oriented and reliable individual to join our team as a Customer Service Reviewer. As a Customer Service Reviewer, you will be responsible for visiting retail outlets and gathering feedback on store presentation, service, selling skills, and cleanliness.

The ideal candidate will have excellent communication skills, a keen eye for detail, and access to the internet. This role requires flexibility and reliability, with the ability to complete surveys online within a short timeframe.

Key Responsibilities:
  • Visit retail outlets to gather feedback on store presentation, service, and sales techniques
  • Complete detailed observations of your experience and submit them online
  • Meet with representatives from various retailers to discuss findings and recommendations
Required Skills and Qualifications:
  • Excellent communication and interpersonal skills
  • Able to work independently and as part of a team
  • Strong attention to detail and analytical skills
  • Proficient in using technology and software applications
Benefits:
  • Flexible working arrangements to suit your needs
  • Competitive hourly rate
  • Opportunity to develop your skills and knowledge in customer service
Others:

This is an exciting opportunity to join a dynamic team and contribute to the growth and success of our business. If you are a motivated and detail-oriented individual who enjoys working with people, we would love to hear from you.

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