
Sales and Service Professional
1 day ago
As a customer-facing professional, you will be the face of our organization, delivering exceptional levels of sales and service to customers. You will work in a dynamic environment where no two days are the same, and you will be challenged to adapt quickly to new situations.
Key Responsibilities:
- Provide timely and accurate information to customers on banking enquiries and account openings via telephone and online channels.
- Listen actively to customers' needs and concerns, and respond accordingly to ensure their expectations are exceeded.
- Contribute to a team culture that is balanced across people, customer, risk, and performance.
Requirements:
- Exceptional customer focus with retail experience an advantage.
- Ability to multi-task and adapt quickly to change and ambiguity.
- Excellent communication and interpersonal skills.
We welcome applications from everyone and invite you to talk to us about any adjustments you may require to our recruitment process or the role itself.
The ideal candidate will have the ability to listen, build trust, and ask the right questions to exceed customers' expectations and improve customer outcomes.
Role Type: Flexible Part-time (25hrs/week)
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