Strategic Policy Advisor

1 week ago

Toowoomba, Queensland, Australia beBeeStrategic Full time $105,959 - $127,857
Job Description:

Your Key Role:

  • Provide authoritative guidance and strategic advice to senior executives on legislative, policy, and procedural matters.
  • Prepare complex reports, submissions, briefs, and responses to correspondence from various stakeholders in accordance with the organization's records management systems.
  • Support the development and capability of regional staff to ensure effective management of complaints, internal and external communications, community engagement, and interactions with government and non-government organizations.
  • Manage enquiries and complaints in line with the organization's Customer Complaints Management Policy and procedure, ensuring accurate record-keeping.

Key Responsibilities:

  • Providing strategic advice and operational guidance
  • Preparing complex reports and submissions
  • Supporting regional staff development and capability
  • Managing enquiries and complaints

Requirements:

  • Excellent analytical and problem-solving skills
  • Strong communication and interpersonal skills
  • Able to work effectively in a team environment

Benefits:

  • Prominent career growth opportunities
  • A supportive and dynamic work environment
  • Comprehensive training and professional development programs

Other Information:

  • The successful candidate will have a strong understanding of policy development and implementation
  • They will be able to analyze complex information and provide insightful recommendations
  • Excellent time management and organizational skills are essential

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