Customer Support and Sales Coordinator

1 week ago


Sunshine, Australia Opal HealthCare Full time

Opal HealthCare is a leading residential aged care provider in Australia, operating 132 Care Communities nationwide with over 20,000 team members. Our values of Compassion, Accountability, Respect, and Excellence drive everything we do.

We are dedicated to bringing joy to those we care for. If you are passionate about providing exceptional customer support and sales services, this role may be the perfect fit for you.

**Estimated Salary:** $60,000 - $80,000 per annum (dependent on experience)

About the Role:

  • This full-time position is based at BlueCross Western Gardens in Sunshine, VIC
  • You will be responsible for ensuring the sales and admissions process runs smoothly, conducting tours, and proactively managing sales enquiries
  • Built meaningful relationships with internal and external stakeholders, maximise occupancy, and support the implementation of approved marketing events
  • Assist with processing staff payroll, accounts payable and receivable, petty cash, and invoicing
  • Contribute to client services, general enquiries, and recruitment processes including drafting employment contracts
  • Manage team rosters and timesheets as required

About You:

  • You have excellent communication and interpersonal skills, with a strong ability to build rapport with internal and external stakeholders
  • You possess a proactive approach to sales and customer service, with a focus on delivering exceptional experiences
  • You are highly organised, with strong time management skills and attention to detail
  • You are proficient in using various software applications, including Microsoft Office and CRM systems

About Us:

  • We offer a range of benefits, including work-life balance, flexible work hours, and access to our Opal HealthCare Academy for career development
  • You will have opportunities to participate in national secondments, diversifying your experience and skills
  • We provide sector-leading training, systems, and innovation to support your growth and success
  • We value our employees' well-being, offering leave loading, employee referral programs, and more

Please note that all applicants must be willing to complete a pre-employment medical, police clearance, and NDIS worker's clearance.



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