Hospitality Host

3 weeks ago


Melbourne Airport, Australia Holiday Inn Full time
Hospitality Host Opportunity

We are seeking a detail-oriented and customer-focused Hospitality Host to join our team at Holiday Inn. This is a unique chance to provide exceptional service to guests from all over the world.

About the Role

As a Hospitality Host, you will be responsible for ensuring that every guest has a memorable experience at our hotel. Your attention to detail and commitment to excellence will make a significant difference in our guests' stays.

Key Responsibilities
  • Maintain high standards of cleanliness and organization throughout the hotel.
  • Provide exceptional customer service to guests, responding to their needs and requests in a timely and professional manner.
  • Work collaboratively with other departments to ensure seamless operations and excellent guest experiences.
  • Perform various tasks such as cleaning duties, monitoring supplies, and assisting with deep clean projects.
What We Offer

We offer a competitive salary range of $25-$30 per hour, depending on experience, plus a range of benefits including uniform, staff meals, onsite parking, and IHG hotel room discounts worldwide.

Requirements
  • Genuine passion for delivering exceptional customer service.
  • Good physical fitness and ability to work on your feet for long periods.
  • Literacy skills, including reading, writing, and basic math.
  • Flexible attitude to shifts, including weekends and public holidays.
About Us

Holiday Inn is a global hotel brand known for its warm welcome and great value. We're committed to creating inclusive teams where everyone feels valued and respected. Our mission is to provide a culture of trust, support, and acceptance, where colleagues can bring their whole selves to work.


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