Customer Service Representative

1 week ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $55,000 - $65,000

Job Title: Customer Service Representative

We are seeking a highly skilled and experienced customer service representative to join our team. As a customer service representative, you will be responsible for handling inbound and outbound calls efficiently and effectively.

This role is ideal for individuals who possess excellent communication and interpersonal skills, with the ability to prioritise tasks and manage time effectively.

The successful candidate will be able to maintain relationships with internal and external stakeholders, while ensuring high quality service delivery within a fast-paced environment.

In this role, you will also be responsible for data entry and record keeping, as well as maintaining client confidentiality and adhering to data entry standards.

  • Key Responsibilities:
  • Handle inbound and outbound calls efficiently and effectively
  • Maintain relationships with internal and external stakeholders
  • Ensure high quality service delivery within a fast-paced environment
  • Data entry and record keeping

Requirements:

  • Essential Skills and Qualifications:
  • Strong communication and interpersonal skills
  • Ability to prioritise tasks and manage time effectively
  • Confident phone manner and ability to follow procedures
  • Able to maintain client confidentiality and adhere to data entry standards

Benefits of Working with Us:

You will have the opportunity to develop your skills and experience in a supportive team environment. We offer a competitive salary and opportunities for career advancement.

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