IT Team Leader

2 weeks ago


Frankston, Australia Peninsula Health Full time
Job Title: End User Services Team Leader

Peninsula Health is seeking a highly skilled and experienced IT professional to lead our End User Services team. As a Team Leader, you will be responsible for supervising and managing a team of IT specialists, providing effective and timely day-to-day IT desktop support, advice, guidance, and diagnosis, and timely problem resolution for staff.

About the Role

This is a 12-month fixed-term full-time position, and you will be working in a dynamic and inclusive environment. You will be responsible for assisting clinicians and other hospital staff to meet their goals in delivering patient care by supporting and delivering desktop infrastructure, applications, and related technology within a healthcare setting.

Key Responsibilities
  • Supervise and manage a team of IT specialists
  • Provide effective and timely day-to-day IT desktop support, advice, guidance, and diagnosis
  • Timely problem resolution for staff
  • Assist clinicians and other hospital staff to meet their goals in delivering patient care
Requirements
  • Extensive knowledge and experience in Windows 10/11 Operating Systems, Microsoft Endpoint Manager, Microsoft Office product suite, and desktop applications software
  • Experience working in an ITIL-based service delivery environment
  • Extensive knowledge of computer hardware, including imaging, setup, and maintenance
  • Knowledge of specialized applications used within a health services sector (desirable)
About Peninsula Health

Peninsula Health is a major metropolitan health service caring for a community of 300,000 people. Our vision is to provide exceptional health and community care. We are committed to inclusion and diversity and encourage applications from individuals from all cultural backgrounds, including Aboriginal and Torres Strait Islander people. We also provide a safe and supportive workplace for people with disabilities.

We are an Equal Employment Opportunity Employer and are committed to providing a work environment that is free from discrimination and harassment. We are proud to be a part of the Peninsula Health community and look forward to welcoming you to our team.


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