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Coffee Experience Leader
3 weeks ago
Coffee connoisseurs, unite We're seeking an experienced professional to lead our coffee program across the hotel. Your mission will be to curate an exceptional coffee experience for our guests, from sourcing high-quality beans to perfecting every cup.
Key Responsibilities
- Curate and manage the end-to-end coffee experience in every outlet, ensuring consistency and care.
- Lead and inspire a passionate team of baristas to deliver innovation and excellence.
- Showcase Neighbours as a signature outlet, highlighting its unique character and charm.
- Develop seasonal and signature beverage menus in collaboration with our culinary teams, incorporating locally sourced ingredients and innovative techniques.
- Fine-tune equipment to ensure every cup meets the highest standards of flavour and presentation.
- Build guest connections by sharing the story of our coffee program, creating a memorable experience for each visitor.
- Manage suppliers and sustainable sourcing, prioritizing environmentally friendly practices and reducing waste.
- Create a positive team culture, fostering a healthy and enjoyable work environment.
- 5+ years' barista experience in a hotel, café, or hospitality setting.
- Expert knowledge of espresso equipment, calibration, and flavour extraction.
- Coffee certifications (or equivalent experience).
- RSA + Food Safety Handling Certificate.
- A true passion for coffee, sustainability, and guest engagement.
- A calm, positive presence even in high-volume environments.
- Flexible availability across a 7-day roster.
We offer a dynamic and supportive work environment where creativity, innovation, and wellness thrive. Our commitment to sustainable luxury inspires us to create a workplace that truly cares about people and planet.