We are seeking a highly motivated and proactive problem solver to join our Assessing Team as a Desktop Assessor. As a key member of our team, you will play an integral part in the claims process, ensuring exceptional customer service is delivered every step of the way.

• Negotiate and communicate assessing outcomes with external parties
• Determine accident circumstances / causes
• Determine the correct repair process and parts identification
• Review and negotiate the towing and recovery process
• Complete desktop style assessments, insured and third party assessments, and fair & reasonable settlements
• Provide written expert reports in a timely manner
• Produce repair authorities to repairers
• Process payment recommendations to claims

• Three to five years' experience in mechanical repairs (heavy motor experience highly regarded)
• Certificate in an automotive trade (desirable)

Boasting over 50 years' experience, and backed by two of Australia's largest insurers (CGU and Vero), we offer a stable and supportive work environment. We are committed to being a Best Employer of the Best People and as such, we offer:

• A real and tangible commitment to your development and ongoing study
• Competitive annual incentive program
• Generous discounts on a large range of personal insurance products
• Access to discounts on over 350 retailers across Australia
• Paid parental leave and the ability to apply for flexible working arrangements + more