Sales Team Leader for Hearing Care Clinics

22 hours ago


Sydney, New South Wales, Australia Amplifon Full time

About the Role

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We are seeking an experienced Sales Team Leader to join our team in New South Wales, Australia. The successful candidate will lead and support a team of sales professionals across 14 hearing clinics in the region.

Key Responsibilities

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  • Revenue Generation and Sales Management:">
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    • Set area budget and sales targets with the Associate Sales Director and Sales Director.">
    • Drive sales growth and KPI performance through regular store visits, goal setting, and KPI monitoring.">
    • Implement corrective actions and strategies using store visit tools with the Retail Excellence Team.">
    • Area Sales and KPIs monitoring, implementing corrective actions through Store Visits and other tools in collaboration with Retail Excellence Team.">
    • Support customer acquisition through local marketing initiatives and in-store CRM processes in collaboration with the Marketing Team.">
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  • People Management and Organisation Effectiveness:">
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    • Lead and coach store teams on performance development, talent development pipelines, and performance management in collaboration with the Associate Sales Director, HR, Store Managers, and the Retail Excellence training team.">
    • Organise regular team and area meetings to align on targets, company projects, and new initiatives.">
    • Utilise store visits to drive performance and foster a culture of development.">
    • Foster a positive team culture by engaging, coaching, and motivating staff.">
    • Share responsibility with Regional Directors and HR for recruiting Audiologists and Client Advisors.">
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  • Operational Excellence & Network Development:">
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    • Workforce planning to ensure optimal audiology diary time and ideal front-of-store staffing.">
    • Manage diaries to maximise audiology productivity across stores.">
    • Address staff concerns and HR issues with HR business partner and Associate Sales Director.">
    • Analyse the local market for business expansion opportunities with the Retail Excellence Team to recommend new store openings and relocations in the area.">
    • Implement key group sales initiatives and projects at the area level.">
    • Ensure alignment with clinical protocols, uniform policies, and store presentation for exceptional client experiences.">
    • Promote compliance with company policies and legal obligations, collaborating with the regulatory team.">
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About You:

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  • Experience in Field Operations Management across sectors such as audiology, retail, optometry, or pharmacy.">
  • Committed to building high-performing teams and fostering growth and development through effective coaching and people leadership.">
  • Proven ability to foster an inclusive, dynamic, and positive culture.">
  • You are commercially focused and possess a commercial mindset with a proven track record of launching and supporting initiatives that drive business results.">
  • Proven track record of meeting and exceeding key performance indicators, business targets, and providing effective sales coaching.">
  • Deep enthusiasm for exceptional customer service.">
  • You are a skilled communicator who is proficient in both verbal and written communication, with a strong ability to present confidently and persuasively.">
  • You exhibit a high level of adaptability and successfully navigate high-change environments and new business applications.">
  • Skilled in leading teams across various locations.">
  • Proficient in Office 365 tools.">
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What's in it for you?

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  • Competitive remuneration ($80,000 - $120,000 AUD per annum) with performance bonus and full maintained company vehicle.">
  • A day off to celebrate your Birthday.">
  • Yearly flu vaccinations.">
  • Amplifon training, career, and learning development opportunities.">
  • Free access to our Employee Assistance Program.">
  • Free Hearing Aids for you, 50% discount for immediate family members, and 30% for other family members and friends.">
  • Discounted Private Health Insurance and other benefits and products.">
  • International career opportunities within Amplifon globally.">
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About Amplifon

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We are a global leader in the hearing care retail industry, empowering people to rediscover all the emotions of sound. With over 20,000 employees worldwide, we operate through a network of over 9,000 points of sale in 26 countries and 5 continents.

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Contact Information

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Please submit your application through our website.



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