Cyber Security Support Services Expert

4 days ago


Perth, Western Australia Anglicare WA Full time
About the Opportunity

This is an exciting opportunity to join our team as a Cyber Security Support Services Expert. You will be responsible for providing high-quality technical support and training to staff, clients, and services, ensuring seamless adoption and efficient operation of systems.

Key Responsibilities
  • Provide expert technical support for IT applications, troubleshooting, and resolving complex technical issues related to cyber security.
  • Design and deliver customized training programs to meet the needs of diverse user groups on cyber security best practices.
  • Contribute to the development of knowledge base articles, user manuals, and other technical documentation on cyber security.
  • Work collaboratively with cross-functional teams to identify areas for improvement and implement process enhancements related to cyber security.
Requirements and Qualifications
  • Proven experience in IT application support and training delivery, particularly in cyber security.
  • Knowledge of cyber security best practices and principles.
  • Strong communication and interpersonal skills, with the ability to develop strong relationships with stakeholders.
  • ITIL certification or relevant tertiary qualifications in IT, preferably in cyber security.


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