Court Security Operations Manager

2 months ago

KalgoorlieBoulder, Australia Ventia Full time
About the Role

Ventia's Court Security & Custodial Service contract have a rare opportunity for a Deputy Court Security Manager to join the team as part of our ongoing contract with the Department of Justice.

This role will see you as a critical member of the operational management team, where you will be supported and mentored by the Court Security Manager and will see you assist in the delivery of an effective and efficient court operation and support the development of your team.

Key Responsibilities
  • Supervise staff in the manned court area
  • Prepare duty rosters, including allocating daily duties and staff
  • Keep abreast of and promote best practice trends to ensure this is embedded with the highest standard of governance, quality & compliance, via regular engagement with staff
  • Supervise the handling of Persons in Custody to ensure they are dealt with in a caring and humane manner
  • Maintaining a direct relationship with the Control function that manages the operation
  • Liaise with the Court Coordinator on all staffing matters
  • Check all warrants and other relevant official paperwork in your delegated court
  • Ensure that all courts within the cluster are effectively manned
  • Ensure monthly audit compliance
  • Positively contribute to a diverse, inclusive and fair work environment, free from discrimination, bullying and harassment
Requirements
  • Certificate III in Corrective Practice, preferred but not mandatory
  • Senior First Aid & CPR or equivalent
  • Demonstrated experience supervising and supporting staff, preferably within a custodial environment
  • Commitment to continuous improvement and customer focused quality service delivery
  • Thorough knowledge of the PIC court and custody business
  • Excellent interpersonal skills and strong leadership potential
  • Great computer skills for the purposes of reporting and ensure the data capture management system (ePEMS) is kept up to date in all aspects
  • Great communication skills in order to engage with stakeholders including courts and police
  • The ability to problem solve and act on your own initiative
  • The desire to form part of a wider team operating across the contract
  • Applicants must be flexible (working hours) and have a positive outlook
  • Hold a Manual Driving Licence (MR or above highly desirable)

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