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Experienced Retail Leader

2 weeks ago

Sydney, New South Wales, Australia beBeeLeadership Full time $80,000 - $95,000
Experienced Retail Leader

We are seeking a highly skilled and motivated retail leader to join our team as Senior Showroom Manager.

About the Role:
  • Lead high-performing showroom teams in Sydney and Melbourne, driving sales growth and excellence in customer experience.
  • Develop and implement store reporting metrics and KPIs, providing regular insights to executive stakeholders.
  • Ensure seamless execution of performance targets and retail strategies through cross-functional collaboration with Customer Experience, Marketing, Product, and Logistics teams.

As a seasoned retail professional, you will be responsible for analysing store performance data and implementing initiatives to improve conversion rates, average order value, and customer satisfaction.

Your Key Responsibilities:
  1. Recruit, train, and develop talented retail staff, fostering a culture of excellence and continuous improvement.
  2. Plan staffing schedules, manage budgets, and ensure efficient resource allocation across both showrooms.
  3. Maintain stock presentation standards, coordinating with supply chain teams on inventory needs.
  4. Oversee in-store events and activations, enhancing the customer experience and driving brand loyalty.
  5. Travel between Sydney and Melbourne to maintain strong presence and oversight of both locations.
What We're Looking For:
  • A minimum 10 years' experience in multi-site retail leadership roles, preferably in homewares, furniture, or lifestyle sectors.
  • A proven track record of driving retail performance and leading high-performing teams.
  • Strong commercial acumen, with experience interpreting sales data and managing P&Ls.
  • A passion for delivering exceptional customer experiences and creating inspiring in-store environments.
  • Comfortable working in a dynamic, fast-paced environment, with a willingness to travel regularly between Sydney and Melbourne.
What You'll Get:
  • A leadership role in a growing Australian brand with international operations.
  • Autonomy to shape and elevate our retail operations.
  • A collaborative and values-driven team culture.