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Front Desk Support Professional

3 weeks ago

Logan City, Queensland, Australia beBeeAdministration Full time $35,000 - $55,000

Job Title: Support Officer

About the Role

We are seeking a highly organized and proactive support officer to provide front desk and administrative assistance.

  • Key Responsibilities:
  • Providing professional front desk and reception support, responding to phone calls, emails and in-person inquiries with a high level of customer service skill
  • Completing data entry and general administrative tasks accurately and efficiently
  • Assisting with rostering duties and scheduling changes to ensure smooth day-to-day operations
  • Answering calls and assisting with client and team enquiries, resolving issues promptly and professionally
  • Using multiple internal systems to log and track information effectively
  • Supporting the team with ad hoc administrative needs as required
Requirements

To be successful in this role, you will need to have:

  • Previous administration experience, preferably in a similar industry or environment
  • Rostering or scheduling experience, although not essential, it would be an advantage
  • Strong customer service skills, confident speaking with clients and staff
  • Ability to pick up new systems quickly and work across multiple platforms
  • A reliable, friendly and team-focused attitude
  • Candidates who are fast learners and comfortable working in a dynamic, people-focused environment
Benefits

This is an excellent opportunity for someone looking to build their career in administration, with opportunities for growth and development within the organization. We offer a supportive and collaborative work environment, with flexible working arrangements to suit your needs.

What You Will Gain

As a support officer with our organization, you will gain valuable experience in administration, customer service and team collaboration. You will have the opportunity to develop your skills and knowledge in a variety of areas, including:

  • Administrative software and systems
  • Customer service and communication skills
  • Teamwork and collaboration
  • Time management and prioritization
  • Problem-solving and conflict resolution
How to Apply

If you are a motivated and enthusiastic individual looking for a new challenge, please submit your application, including your resume and a cover letter outlining your experience and qualifications for the role.